Frequently asked questions

Every house and every project is different, so we don’t work from a price list. After an on-site visit you get a detailed quote covering scope, materials and schedule before any work begins. If you want a realistic sense of the numbers first, our bathroom and kitchen cost guides set out where the money actually goes and what pushes it up or down.

Melbourne’s inner west, from our Williamstown North workshop — Altona, Williamstown, Newport, Spotswood, Yarraville and Altona North. And the south-east around Caulfield, where we are also based — Carnegie, Ormond, McKinnon, Bentleigh, Bentleigh East, Murrumbeena, Glen Huntly, Elsternwick and Oakleigh. If you are nearby but not on the list, ask.

Bathrooms and kitchens are multi-week projects. Bathrooms have a fixed constraint nothing can speed up — waterproofing must cure before tiling can begin. Your quote includes a realistic schedule, and you get updates from one point of contact as work progresses.

Almost always, yes. What it costs depends on where your drainage runs and whether you are on a timber floor or a concrete slab. We can usually tell you what is realistic within a few minutes of standing in the room, and we have explained the detail in a separate guide.

Rarely, and that is deliberate. We investigate before quoting rather than after starting, so the number accounts for what we expect to find in your particular house. If something genuinely unexpected does come up, we tell you immediately with the options and costs, and nothing proceeds until you agree.

Yes. Every job is backed by a workmanship warranty in writing after handover, and if there is anything you are not happy with, we come back.

Yes — $30 million public liability cover, and we are happy to provide the certificate of currency on request. All trades on our jobs are fully qualified.

Most of our clients do. For a single-bathroom home we plan the sequence to keep the room out of action for as short a period as we can, and we will tell you honestly at quoting stage what that looks like.

Call 0424 560 582 or send the enquiry form. Sven answers the phone himself. We will arrange a site visit and come back to you with a detailed quote — and we respond to every enquiry within one business day.